Privacy Policy

Serve Index Privacy Policy

Effective as of March 1, 2019.

This Privacy Policy applies to you if you are:

A visitor to our Website; or

A customer/client who has purchased our Services.

Serve Index LLC. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, store and safeguard the information you provide to us.

For the purpose of this Agreement, “Site” and “Website” refer to the Company’s website, which can be accessed at www.serveindex.com. “Service” refers to the Company’s services accessed through the Site and through which Users can order one of our Services.

The terms “We,” “Us,” and “Our” refer to the Company whether or not these terms are capitalized. The terms “You,” and “Your” refer to you as a user of our Site or Service.

Deemed Acceptance

Your continued use of the Site and Service indicate that you accept and agree to the terms in this Privacy Policy. You may not access the Site and/or Service unless you agree to be bound to this Privacy Policy in its entirety.

Legal Capacity

You may not access our Site or order our Services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

Your Obligations

You may only send your own personal data or personal data of another data subject if you have their permission to do so.

Information We Collect

We collect “Non-Personal Information” or “Non-Personal Identifying Information” and “Personal Information,” “Personal Data,” and “Personal Identifying Information.”

Non-Personal Information

Non-Personal Information includes information that cannot be used to personally identify you.

We collect this information from a variety of sources including, but not limited to, your browser, cookies and web beacons. This information is used to carry out business operations and improve functionality of our Website and Services.

From Your Browser

We receive and record internet usage information on third party servers. This information is retrieved from your browser and may include information such as your Internet Protocol (IP) address, click patterns, browsing habits, version of software installed, system type, color capabilities, screen resolution, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on our Website, the dates and times you access our Website, and the time spent on pages on our Website.

Cookies

We may place ‘cookies’ (small text files) on your device when you visit our Website. These text files do not contain any personal data, but they do contain a personal identifier that allows us to associate your personal information with a specific device.

These cookies serve a variety of purposes for you and us, including:

Improve our websites performance, and

Allow third parties to provide services to our Site

Third Party Cookies

Some of the third parties, applications and widgets we use to improve the functionality of our site may use and track cookies. Any of the cookies used by these third parties is governed by the Privacy Policy of the company that created them and are not subject to our Privacy Policy.

Personal Information

Personal Information includes information that personally identifies you, and data that is not available for public consumption, which includes;

  • Your name
  • Email address
  • Physical address
  • Date of birth
  • Marital Status
  • Credit Card information
  • SSN
  • Documents you’ve emailed to us or uploaded to the Site

Recording Calls

We may monitor and record calls you make to us.

Purpose of Recording this Information

We may use or process any of the information you provided to us in the manner you intended it to be used when your order was processed.

We generally collect and process your personal data for a number of purposes, including;

Providing our services to you

Pursuing lawful marketing activities

Conducting internal business

Disclosing Personal Information

We may share the information you provide to us with our suppliers, or service providers, who help with business operations including, but not limited to, fraud prevention, billing, marketing and technology services.

Regulators and Law Enforcement

We may disclose your personal information when prompted by law enforcement or required to do so by law or government audit. We may also disclose your personal information if required by:

  • A subpoena or court order
  • To comply with any law
  • To prevent a violation of our Terms of Service

Marketing Purposes

We will not sell your personal identifying information to third parties. We may, however, provide or sell non-personal identifying information to third parties and partners, as described above.

Employees

For us to carry out our services we will need to provide our employees with certain personal identifying information, including, but not limited to, information you input when creating an order, and information you input to carry out the service you’ve requested of us.

Change of Ownership

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we have collected and process to a successor, purchaser, or separate entity.

Unauthorized Disclosure

We do not accept any liability for unauthorized disclosure to third parties, whether that disclosure has come about because of a breach of our security or through an employee, agent, or third-party vendor.

Limitation

By using this Site and Service you accept that we will not be liable to you for any loss, damage or injury caused by authorized or unauthorized disclosure of your personal data. You also exempt us from all liability caused by a data breach that may expose your personal data, whether through theft, hacking or other electronic or manual manipulation of our servers.

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